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Privacy Policy

BUSANNAVI, a travel agency (hereinafter referred to as "our company"), places great importance on protecting the personal information of our users and strives to protect it. Our company complies with the personal information protection regulations of relevant laws that Korean information and communication service providers must comply with, as well as the personal information protection guidelines established by the Korean Ministry of Information and Communication. Our company will disclose how the personal information provided by users will be used and what measures are being taken to protect personal information.

1. Consent to collection of personal information

We provide a process where users can choose to "agree" or "cancel," and clicking the "agree" button is deemed to be consent to the collection of personal information.

2. Purpose of collecting or using personal information

"Personal information" refers to information that can identify an individual, such as name, address, contact information, etc. Most of our services can be used at any time without membership registration, but we collect personal information of users in order to provide improved, high-quality services through membership services.

We will not disclose your personal information without your prior consent, and the information collected is used as follows:

1) When developing new services or expanding content, we may prioritize services based on the personal information provided to us by existing users and reasonably select and provide the content that users need.

2) Most of the information and services we provide are free of charge. In order to provide these free services, we display advertisements and select advertisements with appropriate content based on users' personal information. We only display advertisements that match the user's type, and we never disclose or provide users' personal information to advertisers or business partners.

3) The purposes for collecting information are as follows:

Name, ID, password Identification by using the service
To ensure smooth communication channels, such as email addresses, telephone numbers, notification, and confirmation of personal wishes, and to ensure contact information when providing special information such as new services
Other options Materials to provide services tailored to your individual needs

3. Retention and use period of personal information collected by our company

We will retain your personal information while you are using our services as a member of our company. However, we will allow you to unsubscribe or modify your personal information, and if you request unsubscription, we will completely delete your information and make it unavailable for viewing or use.

In addition, personal information entered for a temporary purpose (survey, event, etc.) will be processed in the same manner and in a manner that makes it impossible to recover after the purpose is achieved. However, member information will be stored in the following cases. In addition, we will store member information for a certain period of time if required by relevant laws and regulations.

Records of contract or pledge withdrawal, etc. 5 years
Records of user complaints or dispute resolution: 3 years

4. Sharing or providing personal information collected by us

We will use the personal information of users within the scope of what we have announced in "2. Purpose of collection or use of personal information" and will not use it beyond the scope of the purpose or disclose it to outside parties without the prior consent of the user. However, there are exceptions in the following cases.

1) When the user has agreed to the disclosure in advance
2) When necessary for billing purposes
3) When there is sufficient reason to believe that personal information must be disclosed in order to take legal action against a third party for causing harm to the third party.
4) When disclosure is requested by a public institution with legitimate authority (e.g., when requested by a government or investigative agency)
5) When providing personal information to advertisers, cooperating businesses, research organizations, etc. in a form that does not identify individuals for the purposes of compiling statistics, academic research, or market research.
6) When necessary, we disclose personal information to a third party in order to provide the service requested by the member.

In addition, we may share your personal information in order to develop new technologies and provide better services. In this case, we will notify you of the organizations and organisations with which we will share your personal information, what information we need and why, and how and for how long it will be protected and managed. We will also take steps to obtain your consent, and will not collect or share information without your consent.

5. User's own management measures

Users can view, correct, or unsubscribe from their registered personal information at any time. Personal information that is unsubscribed or deleted at the user's request will be processed as specified in "3. Period of retention and use of personal information collected by our company" and will not be accessible or used for any other purposes.

6. Technical Measures for Safety

Users' personal information is thoroughly protected by passwords. Only those who know the password can view or change personal information, so users must not disclose their passwords to anyone. In particular, if you share a PC with others or use the PC in a public place (such as a company, school, library, or Internet cafe), we recommend that you log out and close the web browser after you have finished using the PC.

We take measures to prevent the leakage or damage of members' personal information due to hacking, Internet viruses, etc. We regularly back up data and use the latest programs to prevent users' personal information and data from being leaked or damaged, and ensure safe transmission over the network through encryption algorithms, etc. We also use an access blocking system to control unauthorized access from the web, and make other efforts to ensure systemic security.

The handling of personal information in our company is limited to the responsible persons, and we constantly emphasize compliance with our personal information protection policy through regular training for such persons. If any problems are found, we will make efforts to correct them immediately and resolve them as soon as possible.

7. Cookies

Our services may send information called "cookies" to your computer when you use the site, and that information is stored on the user's HD (hard disk) or memory. Cookies are used for the purpose of providing better services to users, and do not violate their privacy or usage environment. Users can stop the cookie function by changing their settings, but please note that in that case, you may not be able to use some services.

1) Cookies used by Google/Yahoo Japan for advertising purposes
Our service uses cookies to collect users' site visit history information using the Google/Yahoo! Japan advertising service system. These cookies are used only for the purpose of delivering advertisements and will not be used for any other purpose. In addition, they do not contain any information that identifies or identifies users. Users can disable the function of these cookies at their own risk. For more information on how to disable each, please see the Google page and the Yahoo! Japan page, respectively.

2) About Google Analytics
Our service uses Google Analytics to understand how users use the site. Google Analytics uses cookies to collect user information anonymously and compiles website trend data without identifying individual users.

8. Matters regarding the collection of opinions or handling of complaints related to personal information

We collect opinions from users. Users can report complaints to the personal information manager specified below, and we will respond promptly.

9. Contact details of the person in charge of personal information management